Privacy policy

Last updated: 16 September 2026

This Privacy Policy explains how Q Division Limited, through Olivarum, collects, uses, stores and discloses personal data when you visit or use olivarum.shop, make a purchase or other transaction, or communicate with us.

Data Controller

Q Division Limited
Olivarum.shop
Suite 4.01, Ormond Building
31–36 Ormond Quay Upper
Arran Quay
Dublin D07 F6DC
Ireland

Email: info@olivarum.shop

Our online store is powered by Shopify, which provides the technology used to deliver our Services.

If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy prevails in relation to the collection, use and disclosure of personal data.

On this page

Personal data we collect
Sources of personal data
How we use personal data
How we disclose personal data
Our relationship with Shopify
Third-party websites
Children's data
Security and retention
Your rights
Complaints
International transfers
Changes to this Policy
Contact

Personal data we collect or process

“Personal data” means information that identifies you or can reasonably be linked to you. It does not include anonymous or anonymised information that cannot reasonably be linked to an individual.

Contact information: name, billing and delivery address, telephone number and email address.
Payment information: information required to process payments and transactions.
Account information: username, credentials, preferences and settings.
Transaction information: products viewed, added to cart or purchased, returns and order history.
Communications: information you provide when contacting us.
Device information: browser, device, network, IP address and similar identifiers.
Usage information: information about how and when you use our Services.

Sources of personal data

directly from you, including when you place an order, create an account or contact us;
automatically through the Services, including through cookies and similar technologies;
from service providers processing information on our behalf;
from commercial partners or other third parties, where permitted by applicable law.

How we use your personal data

Providing and improving our Services. To process payments, orders, deliveries, returns, accounts and customer support.
Marketing and advertising. Where permitted by law, to send promotional communications and provide relevant content or advertising.
Security and fraud prevention. To protect accounts and transactions and identify fraudulent, unlawful or harmful activity.
Communication and support. To respond to enquiries and manage our relationship with you.
Legal obligations. To comply with applicable laws and lawful requests from authorities.

How we disclose personal data

Shopify and service providers involved in IT, payments, analytics, customer support, storage, fulfilment and delivery.
Commercial and marketing partners, where permitted by applicable law.
Third parties you request or authorise us to involve.
Professional advisers, authorities or other third parties where required by law.

Our relationship with Shopify

Our online store is powered by Shopify. Shopify processes personal data relating to your access to and use of the Services in order to provide and improve its platform and related services.

You can read Shopify's Consumer Privacy Policy and visit the Shopify Privacy Portal .

Third-party websites and services

Our Services may contain links to websites or services operated by third parties. Their privacy and security practices are governed by their own policies.

Children's data

Our Services are not intended for children and we do not intentionally collect personal data from individuals below the age applicable under relevant law.

Security and data retention

We take reasonable measures to protect personal data. However, no security system can guarantee absolute protection.

Personal data is retained for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal and contractual obligations.

Your rights and choices

Access: requesting access to personal data we hold about you.
Correction: requesting correction of inaccurate or incomplete information.
Deletion: requesting deletion where applicable.
Portability: receiving certain personal data in a structured format where applicable.
Restriction or objection: asking us to restrict or stop certain processing activities.
Withdrawal of consent: where processing is based on consent, withdrawing it at any time.
Marketing preferences: unsubscribing from promotional email communications.

Complaints

If you have concerns about how we process your personal data, please contact us first.

You may also have the right to lodge a complaint with the relevant data protection authority.

International transfers

Personal data may be transferred, stored or processed in countries outside your country of residence.

Where required, appropriate transfer mechanisms recognised under applicable law are used.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, practices or applicable law.

Contact

Q Division Limited
Olivarum.shop
Suite 4.01, Ormond Building
31–36 Ormond Quay Upper
Arran Quay
Dublin D07 F6DC
Ireland